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Our Product
What is Ikaros Management?
Ikaros Management is a help desk software that allows you to manage various processes of your business in an automated way and provides support to different types of requests such as: Service Management, Incident Management, Problem Management, Knowledge Management and measure the management indicators of the technicians through a Dashboard.
Dashboard
Through our Dashboard you can monitor all the management that is carried out in the service desk, obtain statistical data, measure resource management indicators in real time.
Knowledge Management
Ikaros Management facilitates the search for solutions to incidents through the database of knowledge which allows searching by category, sub-category, type of service and reputation.
Surveys
Ikaros Management has a personalized satisfaction survey module which allow the evaluation of the services provided and allow the evaluation of service providers.
People Adds
People Adds is our E-commerce product which allows companies to sell their products online in an easy and secure way. The main features of PeopleAdd are:
Ease of navigation
Clients can quickly and specifically find what he or she is looking for. Its easy use makes visitors have an excellent user experience.
Easy purchase process
The ease of navigation of the option menus allows customers to see the detail of the products they are looking for, add them to a shopping cart and then pay for the selected products.
Showcase the most popular products
All customers can view the most popular and best-selling products on the market on the home page, in this way they will be informed first-hand of product promotions.
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